Global Pipes, Valves and Fittings supplier selects Abacus IT for 80 User Zoho CRM Implementation

November 12, 2024

Abacus has been selected to implement Zoho CRM for an 80 User Sales Team operating out of 15 Locations worldwide.  The customer is a leading Pipes, Valves and Fittings supplier serving the material requirements of customer projects in the Oil & Gas and Energy sectors.

Abacus effectively showcased the remarkable ease of use and configuration of the Zoho Platforms, instilling confidence in the customer that their large sales force, spread across multiple geographies, would seamlessly adopt the new application. Abacus’s expertise in guiding large user teams through the transition from manual processes to system-driven automation, as part of enterprise business automation implementations, was a key factor in securing this win.

The Project involves deployment of Zoho CRM Enterprise as the Sales Force Automation tool managing all processes from Lead Generation to Project Contract Closure and Project Status and Milestone Tracking. Sales Teams across Middle East, Americas, Europe and South East Asia would work on be on one single platform to capture Sales Data and efficiently collaborate on Projects that involve stakeholder involvement from across operational geographies.

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